The new CMS Wiki has a definition of a Content Management System.
http://www.cmswiki.com/tiki-index.php?page=ContentManagementSystem.
It also has a discussion of the confusing term portal.
http://www.cmswiki.com/tiki-editpage.php?page=Portal
And something on Workflow.
http://www.cmswiki.com/tiki-index.php?page=WorkFlow
CMS Review has references to all the great books on Content Managemant.
http://www.cmsreview.com/Resources/Books.html.
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